Frequently Asked Questions
We hope this section will help clear up any questions you might have
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Yes, we charge a standard call out fee of R900.00, this includes our first hour to do any remedial work.
there after we charge according to time spent on site
We are based in the Helderberg Basin but cover areas as far as Hermanus to Cape Town for general maintenance and construction/renovation work. Our emergency range however is only the areas of Strand, Somerset West and Gordons Bay for now
Like insurance we have developed a monthly retainer fee which offers clients piece of mind that if there is a emergency or general upkeep of your property we are there to assist taking first preference. Please view the various costs under fee structure on our site
Yes, we have worked along side many insurance claims for leaking pipes and burst geysers. Once we have gone to site and compiled a report and quote of damages, the client sends this off to their brokerage who will give them approval for us to repair.
Yes, we have much experience in all sectors of the plumbing industry.
We have completed large projects for Groote Schuur Hospital, Tygerberg Hospital, Medical clinics, Schools and developements.
Yes, once we have completed the replacement of the damaged piping we remove it from your property and take it to the dump on your behalf
Yes, your comfort is our utmost priority, we are working in your personal space and want you to feel as comfortable as we can
Yes, our teams work as neatly as possible and ensure that we leave your home in the state we found it
Yes, we have partnered up with some of the best sub contractors around ensure we can offer you a one stop experience. Lessening the worries of having to project manage everyone
Yes, we believe we have big hearts and respect the elderly in our community. Due to rising cost of living we do offer discount to pensioners.
During our working hours we charge a rate of R 600.00 per hour.
The first hour includes our call out, so whether we are there for 15min or an hour the initial rate remains the same, there after we charge accordingly to the time spent on the job
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